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Tixmo Privacy Policy

Tixmo ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online ticket sales platform ("Service").

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers.
  • Payment Information: Payment card details or transaction details through third-party payment processors.
  • Event Preferences: Information related to events you purchase tickets for.
  • Technical Information: IP address, device details, browser type, and cookies.
  • Communication Data: Correspondence when you contact us.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill ticket purchases.
  • Provide customer support and communicate with you.
  • Improve and personalize our Service.
  • Ensure security and prevent fraudulent activities.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

  • Event Organizers: To facilitate ticket purchases and event management.
  • Service Providers: Payment processors, hosting services, and analytics providers.
  • Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.
  • Withdraw consent where applicable.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Tixmo
Email: support@tixmo.co.uk
Address: 25 Boringdon Avenue, Plymouth, PL51UU

By using our Service, you consent to this Privacy Policy.